“I love coming to work. It’s a wonderful atmosphere and such rewarding work. We’re a strong community. The wonderful people we get to care for. The inspirational staff who go the extra mile every day with a smile on their face. Some have been working with us for 30 years. I feel we have valuable input into clinical innovation and ultimately the resident’s quality of life. I feel we really make a difference. I am blessed to work with such a passionate and dedicated team and an organisation that empowers knowledge and innovation. I love the positive energy. For me it’s all about the laughter and friendship.”
“I’m a big believer in personal connections and friendships. We’re very people-focused. If you want something done, it gets done – when and how you like it. When you build a relationship with someone, they become like family and you become part of their home. I love my job and the people I work with.”
“I looked after a resident for almost eight years when I was a manager at St. Paul’s. He really treated me like I was one of his children. Whenever I went and visited him, he always invited me to have a meal with him and just have a chat. We talked about his family and his holidays. Even though it was just a conversation, it just felt so meaningful. They want you to be with them. And it’s that feeling of being needed or wanted that makes a difference.”
“Something that’s very rewarding is the smiles that you get on the residents’ faces, even if you do something very small for them. Anytime you go out of your way for them, even in that small moment, it’s so great to see the lovely smiles on their faces.”
“I love what I do at Lutheran Services because it gives me the opportunity to work with vulnerable people. I also work with and manage a wide variety of staff that come from all different backgrounds, and all have the common care factor.“
“I love turning up to work and seeing our participants and connecting with them, having conversations, learning about what’s changing in their lives, what they’re enjoying, and just hearing their stories – they’re wonderful people.”
