Volunteer

All our volunteers have a nominated Volunteer Coordinator they can contact if they can’t make it, or have any questions or concerns.

That’s fine! We completely understand our volunteers have other commitments and interests. If you can, please let your local Volunteer Coordinator know in advance, giving as much notice as you can, particularly for longer periods of leave.

We don’t have any set minimum time commitments. We are open to finding a role to suit the time people can give, depending on your lifestyle and wellbeing. For instance, someone working fulltime might be able to give two hours per fortnight, which would significantly improve the life of an older person who is lonely. A person who is retired may be able to fit in a day or two of volunteering around their other interests. Please be mindful of your own wellbeing – we encourage people to volunteer for a maximum of 16 hours a week. We are very flexible and value any regular time commitment you can manage.

Sure! Lutheran Services operates 10 Aged Care facilities and seven community facilities in South East Queensland. As such, our volunteers can transfer between our other services. Some roles do require additional specific training but there are many roles across the organisation where skills are easily transferable. If you are interested in exploring these options, contact your local Volunteer Coordinator.

The minimum age to volunteer with Lutheran Services is 16. Full time students under 18 must have the written consent of their parent or guardian.

These checks are a legislative requirement for all volunteers and staff. This ensures our clients and residents feel safe and confident in the support they receive.

Training is mandatory for all our volunteers to protect the wellbeing and safety of themselves, fellow volunteers, staff and clients.

Yes. Volunteers are covered by Lutheran Services Volunteer Personal Accident Insurance. This insurance covers our volunteers from age 16-75, with reductions in available cover after 75, ceasing completely at 95. Please note any damage which occurs to a volunteer’s personal vehicle is to be covered by their own car or vehicle insurance policy.

Volunteering for Lutheran Services is not a transitional period into employment. We will never ask potential employees to volunteer first, and volunteers do not become paid staff. While you are volunteering with us, you are encouraged to apply for any paid roles that arise if you are looking to change to a paid position within the organisation.

If we ask you to use your own car for your volunteer role, you will be reimbursed for the distance you drive with clients. Unfortunately, we currently are not able to reimburse our volunteers for their expenses beyond this. From time to time we apply for grants for certain projects and this can fund expenses associated with that particular project.