Click here to find helpful information about the services you're receiving.
Find our services near you
Life’s better when you enjoy the company you keep.
Everyone deserves to feel safe, supported and understood — especially in their own homes. At Lutheran Services, each day is designed by you. We take special care to listen and understand your unique goals and preferences, so you can enjoy the things that matter most to you.
Whether you’re looking for an extra helping hand around the house, or more complex support for your health and wellbeing needs, we’re here to help shoulder the load and bring peace of mind to you and your family.
Already a Home Care Package client?
Enjoy support at home that brings laughter and joy to your day, and the same familiar faces at the right time.
Our dedicated Home Care Partners will help plan your day, your way with…
CLINICAL SUPPORT
Nursing care
+
Allied health & therapeutic services
+
Nutrition
+
Care management
+
Restorative care management
+
INDEPENDENCE
Personal care
+
Social support & community engagement
+
Therapeutic services for independent living
+
Respite
+
Transport
+
Assistive technology & home modifications
+
EVERYDAY LIVING
Domestic assistance
+
Home maintenance & repairs
+
Meals
+
Getting started with Support at Home
- 1
- 2
- 3
- 4
Step 1: Register with My Aged Care
An assessment is a free service provided by the Australian Government that determines the level of care that you require and what you are eligible for. While your financial situation won’t affect your eligibility, it may determine how much the Government will ask you to contribute. If your registration is successful, an assessor will be in touch to arrange an aged care assessment. In this assessment, you’ll be asked what you want to be able to do, what you can do well and what you may need help doing.
Step 2: Receive Notice of Decision
If successful, you will first receive a Notice of Decision approval letter from the Australian Government and be placed in the Support at Home priority system. There is a lot of demand for in-home care so although you are approved for funding, there may be a wait before funding you receive funding allocation. There are Fee For Service options available while you’re waiting for your Support at Home funding.
Step 3: Complete an Income and Assets Test
You’ll need to make sure you’ve completed an income and assets test to determine your participant contribution percentages. When you’re ready, click here to access the Income and Assets form on the Services Australia website, or phone 1800 227 475 and our team can help you through it.
Need some help?
It’s often the little things that make a big difference. From help with your paperwork to ensuring you feel clear on the process, we’re here to walk beside you on the journey, no matter where you’re starting from. Home Care can be complex, but it doesn’t have to be.
Our dedicated Client & Community Advisors are here to take the weight off your shoulders
Serving Queenslanders for 90 years
Lutheran Services has been serving our community since 1935. Since then, we have continued the Lutheran tradition of care, now providing services and support to over 6,000 people every year.