What is Fee for Service Home Care?

Life has its challenges, but getting help at home shouldn’t be one of them. If you’re waiting to receive Support at Home funding, or you haven’t been assessed just yet, fee-for-service support at home can help you access the care you need, when and how you need it.
What is Fee for Service?
With fee-for-service, you can pay a home care provider directly for the services you choose. Services are usually charged at an hourly rate and are not subsidised by the government. It’s a great option if you’re looking for more control over your care. You can plan your day, your way, knowing someone is there to help make it happen.
This approach allows you to pay for the specific care you need, such as personal care, meal preparation, or companionship, without being tied to a fixed contract or government program. Think of it like paying for individual services when you need them, rather than a bundled package. You only pay for the care you use, making it straightforward, transparent and flexible.
Why Choose Fee for Service?
Many people appreciate the Fee for Service model because it offers greater flexibility and control. Since you are paying privately, you can tailor your care plan to fit your unique needs without waiting for approvals or funding limitations.
This option is especially suitable for those whose care needs may change over time or who want to manage their budget more directly.

How Does Fee for Service Work?
- Assessment: A care coordinator works with you to identify your care needs.
- Personalised Plan: You select the services and schedule that best suit your lifestyle.
- Private Payment: You pay directly for each visit or hour of care.
- Adjust as Needed: You can increase or decrease services as your situation changes.
What are the benefits of Fee for Service Home Care?
- Private Payment: No reliance on government funding or insurance approvals.
- Flexibility: Use and pay for services as needed.
- Transparency: Clear, upfront pricing with no hidden fees.
- Control: Customise your care to match your personal preferences and lifestyle.

Is Fee for Service right for you?
If you want the freedom to choose your care and pay privately, Fee for Service is a flexible, straightforward option. It is designed for those who prefer clear pricing and personalised support, without the constraints of government-funded programs.
Fee for Service can be a great choice if:
- You’re waiting for Support at Home funding
- You need extra support not covered by your Support at Home funding
- You need help at home after a hospital stay
- You need help at home, but prefer not to go through the Support at Home assessment
- You’re not eligible for government support

Need some help?
If you’re unsure whether Fee for Service is the right choice for you or your loved one, we’re here to help. Get in touch with us to learn more about how this payment model works and how we can support your home care needs. You can also download our Fee for Service fact sheet here:
Home Care