I can help with:
Home Care
- Support with My Aged Care portal
- Support with ACAT assessments
- Explaining fees and charges
- General financial advice
- Support with paperwork (e.g. ACAT)
- Liaison with the home care team
Retirement Living
- Village tours
- Explaining fees and charges
- General financial advice
- Support with paperwork (e.g. resident agreements)
- Support at settlement
- Welcoming residents to their new home
Aged Care
- Support with My Aged Care portal
- Support with ACAT assessments
- Discussing care options
- Facility tours
- Explaining fees and charges
- General financial advice
- Support with paperwork (e.g. ACAT)
- Support through admissions process
- Liaison with service managers and care staff
- Settling residents into their new home
Locations I look after
Get to know me as your Client and Community Advisor
Helping families access information they wouldn’t otherwise know to ask for
I am lucky enough to bring my dog to work, this of course is always a crowd pleaser with residents and even families coming in with enquiries
I am prompt and informative, if I don’t have the answer – I find someone who does
Always listening and answering any questions they have or even little stories. Sometimes people just love to talk about things to help them feel better.
Seniors of the South Burnett is our biggest community engagement at the moment and it’s wonderful. Getting monthly speakers that are informative and helpful for the seniors in the community to stay at home longer, engaging in conversation and assisting where needed.
I enjoy stopping by reception to say hello to visitors coming in to spend time with their loved ones.
Meet with me
At Lutheran Services, we understand that figuring out Aged Care can be daunting. That’s why we go above and beyond to make things easier. I am your dedicated Client and Community Advisor, and I’m here to help answer all your questions.
I will walk you through everything – step by step. Find something confusing? I will explain it clearly. I will even help you with your paperwork. So don’t try to work it all out on your own – call me today on 1800 960 433 or book a call back at a time that suits you and your schedule below.
Book a call back
How can I help you today? Call 1800 960 433 or use the calendar to book a call at a time that suits you and your schedule. Don’t have time to chat over the phone? That’s ok! If you’d like to send me a message, please click the button below and I’ll get back to you shortly. I look forward to speaking you soon.
Great things start with a conversation.
If you are thinking about home care, retirement living or aged care for yourself or your loved one, I can help get the ball rolling. You can reach me by calling 1800 960 433 or booking a call back at a time that suits you and your schedule. I look forward to working with you and your family.