I can help with:
Home Care
- Support with My Aged Care portal
- Support with ACAT assessments
- Explaining fees and charges
- General financial advice
- Support with paperwork (e.g. ACAT)
- Liaison with the home care team
Retirement Living
- Village tours
- Explaining fees and charges
- General financial advice
- Support with paperwork (e.g. resident agreements)
- Support at settlement
- Welcoming residents to their new home
Aged Care
- Support with My Aged Care portal
- Support with ACAT assessments
- Discussing care options
- Facility tours
- Explaining fees and charges
- General financial advice
- Support with paperwork (e.g. ACAT)
- Support through admissions process
- Liaison with service managers and care staff
- Settling residents into their new home
Locations I look after
Get to know me as your Client and Community Advisor
I have always wanted to get more involved in the community, so this job is perfect for me. I’ve found myself drawn to aspects in my work that help people, so I love being a conduit to connect someone with the care they need.
It’s incredibly satisfying to help someone to see there are good options available to them. To be able to relieve some of their stress by talking through these options is truly fulfilling. Empowering families with the knowledge and information to support their independence is wonderful.
I love chatting with people and supporting them through the transition to care. The people I speak to have such wonderful stories to share. One of our residents was an entertainer to the troops and travelled across the country performing!
I love being able to listen & connect with people. I picture myself in their shoes and try to provide the best solutions & support for them.
We have a great relationship with the local hospitals here on the coast. It’s great to be able to take some of the worry out of the transition from hospital and welcome people into our service.
I absolutely love walking around on the floor and interacting with the residents and staff. The dining hall at St Andrews is a lovely place. I love seeing the residents spending time together and chatting over a meal.
Meet with me
At Lutheran Services, we understand that figuring out Aged Care can be daunting. That’s why we go above and beyond to make things easier. I am your dedicated Client and Community Advisor, and I’m here to help answer all your questions.
I will walk you through everything – step by step. Find something confusing? I will explain it clearly. I will even help you with your paperwork. So don’t try to work it all out on your own – call me today on 1800 960 433 or book a call back at a time that suits you and your schedule below.
Book a call back
How can I help you today? Call 1800 960 433 or use the calendar to book a call at a time that suits you and your schedule. Don’t have time to chat over the phone? That’s ok! If you’d like to send me a message, please click the button below and I’ll get back to you shortly. I look forward to speaking you soon.
Great things start with a conversation.
If you are thinking about home care, retirement living or aged care for yourself or your loved one, I can help get the ball rolling. You can reach me by calling 1800 960 433 or booking a call back at a time that suits you and your schedule. I look forward to working with you and your family.