Salem, Hume St Toowoomba – closed to visitors
Salem Hume Street Aged Care is currently closed to visitors as one resident has tested positive for COVID-19.
Our team is prepared and are now implementing our Outbreak Management Plan. The Darling Downs Public Health Unit (PHU) has locked down Salem Hume Street to all visitors until further notice and Personal Protective Equipment (PPE) has been upgraded for all staff.
We are working with the Darling Downs Public Health Unit to implement a staff and resident testing regime.
We will keep our families updated as to when tests are being conducted and when results are known. If any resident tests positive, their families will be contacted personally immediately.
We are now undertaking contact tracing and any residents or staff that are designated as close contacts will be isolated and tested.
We will continue to be guided by the Darling Downs Public Health Unit and Commonwealth Department of Health to contain and manage the situation.
Keeping our staff, residents and families informed in a timely manner is a priority and our COVID-19 Response Communication Plan has been enacted. We will provide our nominated contacts updates either by SMS, phone calls or email.
People can also call our contact centre directly on 1800 243 935.
Thank you for your cooperation at this time as we all work to keep our much-loved residents safe during this pandemic.