Gold Coast, Darling Downs, South Burnett no longer restricted area

September 2020

Following two weeks of no new COVID-19 cases in the Gold Coast, Darling Downs and South Burnett areas, the Queensland Chief Health Officer has directed that these areas no longer be classed as restricted areas.

This means that residents at the following sites are able to receive visitors:

  • Salem and Northridge Salem aged care at Toowoomba
  • St Andrews Aged Care at Tallebudgera
  • Orana Aged Care at Kingaroy
  • Immanuel Gardens at Buderim and Wahroonga at Biloela are also open to visitors

Residents of our disability accommodation service Trinity on the Gold Coast are also open to visits.

Restrictions remain in place for greater Brisbane, and Ipswich.  This means the following Lutheran Services aged care and disability accommodation services are still closed to visitors:

  • Tabeel aged care at Laidley
  • Trinder Park aged care at Woodridge
  • Karawatha House at Woodridge
  • St Paul’s aged care at Caboolture
  • Zion aged care at Nundah

When can you visit

Check with your site on visiting times.

To follow the Chief Health Officer’s Aged Care Direction (No. 10), the following procedures are still in place:

  • A maximum of two people can visit a resident at the same time.
  • Your temperature will be taken, and you will also be asked to make a health declaration and provide proof of 2020 flu vaccination.
  • Visitors are to practice optimal hand hygiene and physical distancing.

Click here for the Queensland Government information on visiting aged care services.

Residents leaving the service

In accordance with the current Aged Care Direction, residents of Salem, Northridge Salem and St Andrews can now leave their home for a few reasons including to:

  • Receive or access health care
  • Attend a small family gathering
  • Undertake exercise
  • Attend a funeral

Larger resident group outings are still not permitted.

Retirement Living

The communal retirement living facilities at St Andrews and Orana are now able to be re-opened.

Keeping up with the latest

Please be assured that currently there are no confirmed cases of COVID-19 at any Lutheran Services aged care site.

We will continue to provide you with information about any changes either by SMS, phone calls from our Lutheran Services Call Centre, or email.  We will also be placing updates on our website at

Thank you all for your continued understanding and assistance as we strive to maintain a safe and healthy environment for your loved ones and all of our residents.