COVID-19 Update – 21 February 2022

February 2022

We are pleased to advise that all our aged care services are open to visitors except St Andrews, Tallebudgera and parts of Salem Hume Street, Toowoomba, and Trinder Park Aged Care, Woodridge. 

As part of our transition out of COVID related lockdowns, as a precaution our services have designated visiting times. We hope to move to normal visiting times as soon as possible if all continues to go well.   

In compliance with Qld Government Aged Care Direction 12 visitors are required to:

  • wear a surgical mask
  • sign a health declaration prior to entry
  • supply evidence they are fully vaccinated against COVID-19.

Click the site name or service for today’s update and visiting hours.

Cooinda Aged Care, Gympie

Immanuel Gardens Aged Care, Buderim

Northridge Salem Aged Care, Toowoomba

Orana Aged Care, Kingaroy

Salem Hume Street, Toowoomba

St Andrew’s Aged Care, Tallebudgera

St Paul’s Aged Care, Caboolture

Tabeel Aged Care, Laidley

Trinder Park Aged Care, Woodridge

Wahroonga Aged Care, Biloela

Zion Aged Care, Nundah

 

 

For information on Home Care and Retirement Living, click the links below:

Retirement Living

Home Care


 

Cooinda Aged Care, Gympie

We have no new cases of COVID-19 among our residents or staff. This means our total cases since 7 February remain at one resident and two staff members. 

All of Cooinda is open to visitors. 

As part of our infection control measures, there are some visitor requirements for Hibiscus Level 1. Visits are currently limited to two people for one hour at a time. Please also ensure visits occur in your loved one’s room. 

As always, when visiting Cooinda please sign in when you arrive, practice good hygiene and wear a mask for the duration of your visit. Of course if you are feeling at all unwell, have COVID-19 symptoms, or are a close contact of a known or suspected case, please avoid coming on site.  

 

Immanuel Gardens Aged Care, Buderim

All of Immanuel Gardens is open to visitors.

Visiting hours are 8am-5pm Monday to Friday and 10am-2pm on weekends.

As part of our infection control measures, visits are currently limited to two people for one hour at a time. Visits will occur in the resident’s room or designated area. To help us maintain a safe environment and ensure all residents have an opportunity to see their loved ones, please call to make a visitor booking.

 

Northridge Salem Aged Care, Toowoomba

All of Northridge Salem is open to visitors.  

We welcome visitors between 9am-11am and 1pm-3pm daily.  

As part of our infection control measures visits are currently limited to two people for one hour at a time. Visits will occur in the resident’s room or designated area. To help us maintain a safe environment and ensure all residents have an opportunity to see their loved ones, please call to make a visitor booking.  

 

Orana Aged Care, Kingaroy

All of Orana is open to visitors.

We welcome visitors between 10am-3pm daily.  

 

Salem Hume Street

Three of our residents unfortunately returned positive results in our COVID-19 testing over the weekend. These new cases bring our total to nine residents since 14 February. 

Tulip remains locked down and closed to visitors. Our Lifestyle team is keeping residents entertained and engaged, with phone and FaceTime catchups happening daily with family and friends. 

Nova remains open to visitors. If you are planning a visit, please remember to sign-in at the South Street entrance when you arrive, wash your hands frequently and thoroughly, and always wear a mask. If you feel at all unwell, please postpone your visit to another day.

 

St Andrews Aged Care, Tallebudgera

Unfortunately one staff member and one resident have tested positive to COVID-19. Our team is prepared and is now implementing our Outbreak Management Plan.  

As a precautionary measure, the Public Health Unit (PHU) has closed St Andrews to visitors.   

Residents in Rainbow and Gumnut houses are isolating in their rooms for now and Personal Protective Equipment (PPE) has been upgraded for all staff.  

Our main dining area has been closed and all other residents can still socialise and dine with people from their designated areas or house.   

We will continue to be guided by the local PHU and work closely with relevant Government agencies to contain and manage the situation. Testing of staff and residents is underway from tomorrow. 

 

St Paul’s Aged Care, Caboolture

The Public Health Unit has officially confirmed that St Paul’s COVID-19 outbreak that began on 6 February is now lifted.  

Visitors are welcome in all areas of St Paul’s from tomorrow, Tuesday, 22 February. Visiting hours across the site are 8.30am-3.30pm Monday-Friday and 8.30am-12.30pm weekends and public holidays. 

If all visitors can please wear a surgical mask whilst on site, complete the usual sign-in declaration on arrival and practice good hand hygiene.  

 

Tabeel Aged Care, Laidley

All of Tabeel is open to visitors.   

We welcome visitors between 9am-12pm daily at the Hostel, and 1pm-3pm daily at the Nursing Home.  

As part of our infection control measures visits are currently limited to two people for one hour at a time. Visits will occur in the resident’s room or designated area. To help us maintain a safe environment and ensure all residents have an opportunity to see their loved ones, please call to make a visitor booking.  

 

Trinder Park Aged Care, Woodridge

We have recorded no new cases of COVID-19 among our residents or staff. Our total number of cases remains at 18 residents and three staff since 4 February. 

Karri Court remains in lockdown, however scheduled visits can be arranged. If you would like to visit a loved one in Karri Court, please call 07 3387 4999 to organise a visiting time. We have an outdoor area set up for visits to help keep everyone safe. 

In the meantime, the Lifestyle team is keeping residents busy with one-on-one activities. Friday’s hat day was enjoyed by residents and staff alike!  

The rest of Trinder Park is open to visitors between 9am and 4pm daily. If all visitors can please wear a surgical mask whilst on site, complete the usual sign-in declaration on arrival and practice good hand hygiene.  

  

Wahroonga Aged Care, Biloela

All of Wahroonga is open to visitors.

Please keep up the use of masks and refrain from visiting if you are feeling unwell. 

Zion Aged Care, Nundah

The Public Health Unit has confirmed that Zion’s COVID-19 outbreak that began on 31 December is now officially lifted. In total, we had 19 staff cases and eight resident cases. 

All areas of Zion are open to visitors. Please phone us on 3266 5911 in advance to book your visit. 

With COVID-19 continuing to circulate in the community, we do need to continue COVID-safe precautions to keep your loved ones safe as we welcome more visitors back to site.  

We greatly appreciate your support with our visiting requirements:  

  • Right across Zion, visits are limited to up to two people per visit for one hour at a time.  
  • Please wear a surgical mask at all times while on site and complete the usual sign-in declaration on arrival.  
  • Bookings are required for all visits. Please phone ahead on 3266 5911 to schedule a time to visit as this will allow us to manage numbers on site and ensure your visit is well organised.  
  • Please go straight to your loved one’s room or sit outside and avoid the common areas. 

 


Retirement Living – General update

As independent living services we will not be providing daily updates on resident cases in our retirement villages. However, we would like to advise the following:  

  • So we can support you please notify the Retirement Village Manager if you receive a positive COVID-19 test result or are isolating as a close contact. We are here to assist.   
  • If there is a positive case in the village, we will close the common areas and do a deep clean. 
  • If our Retirement Village or Home Care team visit a village resident that is a close contact or is positive to COVID-19 the staff will be wearing full personal protective equipment.  
  • I encourage to look after each other. If you know someone in the village who is isolating, please give them a call or pop a message of support in their letterbox.  
  • If you already have Home Care services with Lutheran Services they can continue – staff will wear full personal protective equipment. 
  • If you must isolate at home, we are happy to support you to ensure you have things like groceries, meals and medical supplies. Please just call me – even if you do not have Home Care with us. We are here to support you at this time.  
  • If your village is co-located with an aged care service and that service has a COVID-19 event we will advise you that the retirement village areas shared with aged care and the village will be closed. No entry signage will be displayed at entry points and all shared areas.  

 

Home Care Services

We would like to provide an update on how we are supporting you and keeping you and our staff safe during this time.  

Infection control  

You will receive a phone call from our staff before each visit to confirm you are feeling well and not displaying any COVID-19 symptoms. Please tell your carer if you feel unwell. We can help you make arrangements to be tested.  

If you receive a positive result we will need to know as soon as possible. In this case, we can continue your home care, however our staff will need to wear the appropriate Personal Protective Equipment (PPE) such as masks and gowns.  

Please ask us if you need extra services while isolating, such as shopping or medication management.  

Communication  

Keeping our staff and clients informed in a timely manner is a priority and our COVID-19 Response Communication Plan has been implemented.  

You will be notified if a staff member that you have been in contact with tests positive. We will provide you with timely updates. 

Extra supports  

If you must cancel your appointments with us or if we cancel group activities, we will check in with you regularly by phone to ensure you are doing OK.   

Please feel free to call us between these calls if you need assistance.  

Please remember that even if you test positive for COVID-19 we can continue your services. We will wear extra personal protective equipment.  

For more information, you can ask your support worker or phone your service directly.