COVID-19 Update – 2 March 2022
March 2022
We are pleased to advise that all our aged care services are open to visitors except St Andrews, Tallebudgera.
In addition, some of our services have been impacted by the recent flooding in south-east Queensland. Please click here to find out more about flood impacts.
As part of our transition out of COVID related lockdowns, as a precaution our services have designated visiting times. We hope to move to normal visiting times as soon as possible if all continues to go well.
In compliance with Qld Government Aged Care Direction 12 visitors are required to:
- wear a surgical mask
- sign a health declaration prior to entry
- supply evidence they are fully vaccinated against COVID-19.
Please note, although the Queensland Government has announced the relaxation of mask wearing from 4 March, this does not apply to residential aged care. Visitors are required to please continue to wear a mask at all times when on site.
Click the site name or service for today’s update and visiting hours.
Immanuel Gardens Aged Care, Buderim
Northridge Salem Aged Care, Toowoomba
St Andrew’s Aged Care, Tallebudgera
St Paul’s Aged Care, Caboolture
Trinder Park Aged Care, Woodridge
For information on Home Care and Retirement Living, click the links below:
Cooinda Aged Care, Gympie
All of Cooinda is open to visitors.
As always, when visiting Cooinda please sign in when you arrive, practice good hygiene and wear a mask for the duration of your visit. Of course if you are feeling at all unwell, have COVID-19 symptoms, or are a close contact of a known or suspected case, please avoid coming on site.
Immanuel Gardens Aged Care, Buderim
All of Immanuel Gardens is open to visitors.
Visiting hours are 8am-5pm Monday to Friday and 10am-2pm on weekends.
As part of our infection control measures, visits are currently limited to two people for one hour at a time. Visits will occur in the resident’s room or designated area. To help us maintain a safe environment and ensure all residents have an opportunity to see their loved ones, please call to make a visitor booking.
Northridge Salem Aged Care, Toowoomba
All of Northridge Salem is open to visitors.
We welcome visitors between 9am-11am and 1pm-3pm daily.
As part of our infection control measures visits are currently limited to two people for one hour at a time. Visits will occur in the resident’s room or designated area. To help us maintain a safe environment and ensure all residents have an opportunity to see their loved ones, please call to make a visitor booking.
Orana Aged Care, Kingaroy
All of Orana is open to visitors.
We welcome visitors between 10am-3pm daily.
Salem Hume Street
Salem Hume Street is open to visitors.
We greatly appreciate your support with our visiting requirements. If you can please wear a surgical mask whilst on site, complete the usual sign-in declaration on arrival and practice good hand hygiene.
St Andrews Aged Care, Tallebudgera
We have no new COVID-19 cases today. Our total case numbers remain at 13 residents and 8 staff since 21 February 2022.
St Andrews remains in lockdown and closed to visitors until further notice.
Upon advice of the Public Health Unit, Rainbow will welcome back visitors from this Friday, 4 March. In the meantime, visitors can arrange a visitor on an individual case basis – please call to arrange visiting your loved one.
Thanks to those of you who have been keeping in contact via phone, video and Facetime calls – they are a real highlight for our residents.
St Paul’s Aged Care, Caboolture
All of St Paul’s is open to visitors.
Visiting hours across the site are 8.30am-3.30pm Monday-Friday and 8.30am-12.30pm weekends and public holidays.
Visitors are required to wear a surgical mask whilst on site, complete the usual sign-in declaration on arrival and practice good hand hygiene.
Tabeel Aged Care, Laidley
All of Tabeel is open to visitors.
We welcome visitors between 9am-12pm daily at the Hostel, and 1pm-3pm daily at the Nursing Home.
As part of our infection control measures, visits are currently limited to two people for one hour at a time. Visits will occur in the resident’s room or designated area. To help us maintain a safe environment and ensure all residents have an opportunity to see their loved ones, please call to make a visitor booking.
Trinder Park Aged Care, Woodridge
Trinder Park is open to visitors.
Visiting hours are 9am-4pm daily. Please wear a surgical mask whilst on site, complete the usual sign-in declaration on arrival and practice good hand hygiene.
The Qld Chief Health Officer has directed that you cannot enter Trinder Park if you:
- Have been diagnosed with COVID-19 in the last 14 days
- Have been overseas in the last 14 days
- Lived or worked in a Restricted Area in the last 14 days
- Are in quarantine as a Close Contact of a diagnosed person, or because you live with a Close Contact
- Have a temperature greater than 37.5˚C degrees or have other symptoms consistent with COVID-19
- Are waiting on COVID-19 test results.
Wahroonga Aged Care, Biloela
All of Wahroonga is open to visitors. Please keep up the use of masks and refrain from visiting if you are feeling unwell.
Zion Aged Care, Nundah
All of Zion is open to visitors.
Please phone us on 3266 5911 in advance to book your visit.
With COVID-19 continuing to circulate in the community, we do need to continue COVID-safe precautions to keep your loved ones safe as we welcome more visitors back to site.
We greatly appreciate your support with our visiting requirements:
- Right across Zion, visits are limited to up to two people per visit for one hour at a time.
- Please wear a surgical mask at all times while on site and complete the usual sign-in declaration on arrival.
- Bookings are required for all visits. Please phone ahead on 3266 5911 to schedule a time to visit as this will allow us to manage numbers on site and ensure your visit is well organised.
- Please go straight to your loved one’s room or sit outside and avoid the common areas.
Retirement Living – General update
As independent living services we will not be providing daily updates on resident cases in our retirement villages. However, we would like to advise the following:
- So we can support you please notify the Retirement Village Manager if you receive a positive COVID-19 test result or are isolating as a close contact. We are here to assist.
- If there is a positive case in the village, we will close the common areas and do a deep clean.
- If our Retirement Village or Home Care team visit a village resident that is a close contact or is positive to COVID-19 the staff will be wearing full personal protective equipment.
- I encourage to look after each other. If you know someone in the village who is isolating, please give them a call or pop a message of support in their letterbox.
- If you already have Home Care services with Lutheran Services they can continue – staff will wear full personal protective equipment.
- If you must isolate at home, we are happy to support you to ensure you have things like groceries, meals and medical supplies. Please just call me – even if you do not have Home Care with us. We are here to support you at this time.
- If your village is co-located with an aged care service and that service has a COVID-19 event we will advise you that the retirement village areas shared with aged care and the village will be closed. No entry signage will be displayed at entry points and all shared areas.
Home Care Services
We would like to provide an update on how we are supporting you and keeping you and our staff safe during this time.
Infection control
You will receive a phone call from our staff before each visit to confirm you are feeling well and not displaying any COVID-19 symptoms. Please tell your carer if you feel unwell. We can help you make arrangements to be tested.
If you receive a positive result we will need to know as soon as possible. In this case, we can continue your home care, however our staff will need to wear the appropriate Personal Protective Equipment (PPE) such as masks and gowns.
Please ask us if you need extra services while isolating, such as shopping or medication management.
Communication
Keeping our staff and clients informed in a timely manner is a priority and our COVID-19 Response Communication Plan has been implemented.
You will be notified if a staff member that you have been in contact with tests positive. We will provide you with timely updates.
Extra supports
If you must cancel your appointments with us or if we cancel group activities, we will check in with you regularly by phone to ensure you are doing OK.
Please feel free to call us between these calls if you need assistance.
Please remember that even if you test positive for COVID-19 we can continue your services. We will wear extra personal protective equipment.
For more information, you can ask your support worker or phone your service directly.