COVID-19 Update – 2 February 2022

February 2022

We are pleased to advise that all our aged care services are open to visitors with the exception of some parts of Cooinda Aged Care Gympie.

As part of our transition out of COVID related lockdowns, as a precaution our services have designated visiting times. We hope to move to normal visiting times as soon as possible if all continues to go well.

In compliance with Qld Government Aged Care Direction 12 visitors are required to:

  • wear a surgical mask
  • sign a health declaration prior to entry
  • supply evidence they are fully vaccinated against COVID-19.

Click the site name or service for today’s update and visiting hours.

Cooinda Aged Care, Gympie

Immanuel Gardens Aged Care, Buderim

Northridge Salem Aged Care, Toowoomba

Orana Aged Care, Kingaroy

Salem Hume Street, Toowoomba

St Andrew’s Aged Care, Tallebudgera

St Paul’s Aged Care, Caboolture

Tabeel Aged Care, Laidley

Trinder Park Aged Care, Woodridge

Wahroonga Aged Care, Biloela

Zion Aged Care, Nundah

 

 

For information on Home Care and Retirement Living, click the links below:

Retirement Living

Home Care


 

Cooinda Aged Care, Gympie

Unfortunately, we have three new cases of COVID-19 among our staff members to report. However, we have had no new cases among our residents, so our total since 11 January is now at 27 residents and 31 staff.

Clarkson in precautionary lockdown and closed to visitors

In consultation with the Public Health Unit, we are placing Clarkson into precautionary lockdown and closing the area to visitors until further notice.

Hibiscus remains in lockdown and closed to visitors

We’re constantly talking to the Public Health Unit about the lockdown in Hibiscus. In good news today, all residents tested yesterday returned negative results. However, Hibiscus does remain closed for the moment.

Davidson, and Jacaranda remain open to visitors

Thanks to everyone for following our safety precautions while on site. It’s a very important part of keeping everyone safe, and we really appreciate your support.

 

Please ensure you call ahead on 5329 5300 to book your visiting time.

 

Immanuel Gardens Aged Care, Buderim

There is no Lockdown at Immanuel Gardens.  

Visiting hours are 8am-5pm Monday to Friday and 10am-2pm on weekends.  

As part of our infection control measures visits are currently limited to two people for one hour at a time. Visits will occur in the resident’s room or designated area. To help us maintain a safe environment and ensure all residents have an opportunity to see their loved ones, please call to make a visitor booking.  

 

Northridge Salem Aged Care, Toowoomba

All of Northridge Salem is again open to visitors.  

We welcome visitors between 9am-11am and 1pm-3pm daily.  

As part of our infection control measures visits are currently limited to two people for one hour at a time. Visits will occur in the resident’s room or designated area. To help us maintain a safe environment and ensure all residents have an opportunity to see their loved ones, please call to make a visitor booking.  

 

Orana Aged Care, Kingaroy

There is no Lockdown at Orana.    

We welcome visitors between 10am-3pm daily.  

 

Salem Hume Street

There is no Lockdown at Salem Hume Street.   

We welcome visitors between at Nova and Tulip between 9-11am, 1-3pm and 6.30-7.30pm daily. 

As part of our infection control measures visits are currently limited to two people for one hour at a time. Visits will occur in the resident’s room or designated area. To help us maintain a safe environment and ensure all residents have an opportunity to see their loved ones, please call to make a visitor booking.  

 

St Andrews Aged Care, Tallebudgera

There is no Lockdown at St Andrews.   

We welcome visitors between visitors between 9am – 4pm Monday to Saturday, and 9am – 1pm Sunday. 

As part of our infection control measures visits are currently limited to two people for one hour at a time. Visits will occur in the resident’s room or designated area. To help us maintain a safe environment and ensure all residents have an opportunity to see their loved ones, please call to make a visitor booking.  

 

St Paul’s Aged Care, Caboolture

There is no Lockdown at St Paul’s.   

We welcome visitors 8.30am-4pm Monday to Friday and 8.30am-12.30pm on weekends and Public Holidays.  

As part of our infection control measures visits are currently limited to two people for one hour at a time. Visits will occur in the resident’s room or designated area. To help us maintain a safe environment and ensure all residents have an opportunity to see their loved ones, please call to make a visitor booking.  

 

Tabeel Aged Care, Laidley

There is no Lockdown at Tabeel.   

We welcome visitors between 9am-12pm daily at the Hostel, and 1pm-3pm daily at the Nursing Home.  

As part of our infection control measures visits are currently limited to two people for one hour at a time. Visits will occur in the resident’s room or designated area. To help us maintain a safe environment and ensure all residents have an opportunity to see their loved ones, please call to make a visitor booking.  

 

Trinder Park Aged Care, Woodridge

There is no Lockdown at Trinder Park.   

We welcome visitors between 9am-4pm daily. 

As part of our infection control measures visits are currently limited to two people for one hour at a time. Visits will occur in the resident’s room or designated area. To help us maintain a safe environment and ensure all residents have an opportunity to see their loved ones, please call to make a visitor booking.  

 

Wahroonga Aged Care, Biloela

We welcome visitors to Dawson between 8am-3.30pm. 

Kroombit and Callide are open as usual. 

As part of our infection control measures visits are currently limited to two people for one hour at a time. Visits will occur in the resident’s room or designated area. To help us maintain a safe environment and ensure all residents have an opportunity to see their loved ones, please call to make a visitor booking.  

Zion Aged Care, Nundah

Unfortunately, one of our residents has tested positive for COVID-19 overnight. With no new staff cases, our total is now eight positive residents and 19 positive staff since 31 December.

Since the resident tested positive while in hospital, the Public Health Unit (PHU) have confirmed that no new lockdowns are required.

Visitors are now welcome between 9am and 12pm daily in all areas of Zion, unless your loved one remains in isolation.

Please phone 3266 5911 to book in your visit ahead of time. Our other precautions also remain in place with regard to visitor numbers (two per visit please) and duration (one hour only). Please remember to wear a surgical mask while at Zion.

 


Retirement Living – General update

As independent living services we will not be providing daily updates on resident cases in our retirement villages. However, we would like to advise the following:  

  • So we can support you please notify the Retirement Village Manager if you receive a positive COVID-19 test result or are isolating as a close contact. We are here to assist.   
  • If there is a positive case in the village, we will close the common areas and do a deep clean. 
  • If our Retirement Village or Home Care team visit a village resident that is a close contact or is positive to COVID-19 the staff will be wearing full personal protective equipment.  
  • I encourage to look after each other. If you know someone in the village who is isolating, please give them a call or pop a message of support in their letterbox.  
  • If you already have Home Care services with Lutheran Services they can continue – staff will wear full personal protective equipment. 
  • If you must isolate at home, we are happy to support you to ensure you have things like groceries, meals and medical supplies. Please just call me – even if you do not have Home Care with us. We are here to support you at this time.  
  • If your village is co-located with an aged care service and that service has a COVID-19 event we will advise you that the retirement village areas shared with aged care and the village will be closed. No entry signage will be displayed at entry points and all shared areas.  

 

Home Care Services

We would like to provide an update on how we are supporting you and keeping you and our staff safe during this time.  

Infection control  

You will receive a phone call from our staff before each visit to confirm you are feeling well and not displaying any COVID-19 symptoms. Please tell your carer if you feel unwell. We can help you make arrangements to be tested.  

If you receive a positive result we will need to know as soon as possible. In this case, we can continue your home care, however our staff will need to wear the appropriate Personal Protective Equipment (PPE) such as masks and gowns.  

Please ask us if you need extra services while isolating, such as shopping or medication management.  

Communication  

Keeping our staff and clients informed in a timely manner is a priority and our COVID-19 Response Communication Plan has been implemented.  

You will be notified if a staff member that you have been in contact with tests positive. We will provide you with timely updates. 

Extra supports  

If you must cancel your appointments with us or if we cancel group activities, we will check in with you regularly by phone to ensure you are doing OK.   

Please feel free to call us between these calls if you need assistance.  

Please remember that even if you test positive for COVID-19 we can continue your services. We will wear extra personal protective equipment.  

For more information, you can ask your support worker or phone your service directly.