COVID-19 Update – 19 January 2022
Click the site name or service for today’s update.
For information on Home Care and Retirement Living, click the links below:
Cooinda Aged Care, Gympie
Two more residents and two more staff members have unfortunately tested positive to COVID-19. This brings our total cases to 15 staff and 14 residents since 11 January.
Hibiscus and Jacaranda remain closed to visitors. Residents were kept engaged today with a Hallway Concert, one-on-one Trivia, visits and physio directed walks. We also set up music to play on iPads and tablets and delivered magazines and activity packs.
Clarkson and Davidson remain open to visitors.
Immanuel Gardens Aged Care, Buderim
The Public Health Unit has officially lifted the lockdown at Immanuel Gardens.
Visiting hours are 8am-5pm Monday to Friday and 10am-2pm on weekends. Up to two people can visit at one time for up to one hour in your loved one’s room. Please continue to wear a surgical mask whilst on site and complete the latest entry declarations.
Northridge Salem Aged Care, Toowoomba
We have no new cases of COVID-19 among our staff or residents today.
Given the level of community spread, the Darling Downs Public Health Unit has requested that we only report staff cases that present a risk of infection to the site. Therefore, our staff numbers have been adjusted today to 13 resident and six staff cases since 5 January.
Palm Place re-opening to visitors tomorrow (Thursday, 20 January)
Palm Place re-opens to visitors from tomorrow. Visiting hours are 9am-11am and 1pm-3pm weekdays. Please phone in advance to make a visitor booking so we can manage visitor numbers and make sure your visit runs smoothly.
Residents in Palm Place were happy getting out and about within the house today. Everyone is looking forward to the outdoor picnic planned for tomorrow!
Magnolia Manor and Camelia Court
Residents are keeping connected to friends and families via FaceTime and phone calls.
Orana Aged Care, Kingaroy
The Public Health Unit has officially lifted the lockdown at Orana.
We welcome visitors between 10am-3pm daily. Up to two people can visit at one time for up to one hour in your loved one’s room. Please continue to wear a surgical mask whilst on site and complete the latest entry declarations.
Salem Hume Street
We have no new cases of COVID-19 in either our residents or staff today. In total, five residents and one staff member have tested positive since 11 January.
Nova residents are so excited to be out and socialising again today that some literally jumped out of bed this morning!
Tulip visiting hours continue to be 9-11.30am, 1-3pm and 6.30-7.30pm daily. Please call us to make a booking.
Visits are limited to two visitors for the moment, for one hour at a time. Morning visits start at either 9am or 10am. With safety top of mind, we ask that you continue to always wear a surgical mask while on site.
St Andrew’s Aged Care, Tallebudgera
We have had no new cases of COVID-19 among our residents or staff today.
Our total number of positive cases remains at 14 staff and one resident since 10 January.
Our residents are in good spirits. Those in Burleigh are enjoying getting out of their rooms and going for individual walks. Everyone was also happy to see group activities start up again today.
St Paul’s Aged Care, Caboolture
The Public Health Unit has officially lifted the lockdown at St Paul’s.
Visiting hours are 8.30am-4pm Monday to Friday and 8.30am-12.30pm on weekends and Public Holidays. Up to two people can visit at one time for up to one hour in your loved one’s room. Please continue to wear a surgical mask while on site and complete the latest entry declarations.
Tabeel Aged Care, Laidley
Today we have seen no new cases of COVID-19 among our staff or residents.
Our total number of positive cases remains at 32 staff and 28 residents since 27 December.
It’s wonderful to have our Nursing Home open to visitors again. Visiting hours are 1pm-3pm daily. Our Hostel remains open daily from 9am-12pm.
Visits from family and friends, along with our usual activity program are keeping residents in good spirits. Nursing Home residents are dining together again today, we’ve played Bobs in the Eckert dining room, watched National Velvet in the Hostel and there have been puppy visits around the building!
Trinder Park Aged Care, Woodridge
We have no new cases of COVID-19 among our residents or staff.
That means our total cases remain at 35 positive staff and 16 positive residents since 25 December.
Everyone is happy to be out in the sunshine again today. Yesterday’s Aussie song balcony concert also really lifted spirits!
Trinder Park is now open to visitors from 9am-12pm daily. Visits are limited to two people at a time for one hour in your loved one’s room or designated area. Please wear a surgical mask and complete the usual sign-in declaration on arrival.
If your loved one is in Kanawa, please phone first so that we can arrange a meeting outdoors.
Wahroonga Aged Care, Biloela
At present, there remains one positive staff member and Dawson Wing is in precautionary lockdown.
We are working with the PHU (Public Health Unit) to rollout our staff and resident testing regime, with PCR testing underway today for Dawson Wing residents.
Dawson Wing residents kept connected and engaged today through music, one-on-ones and keeping in contact with family and friends via FaceTime and phone calls.
Our other residents are also enjoying catching up with their loved ones virtually, as well as exercising their green thumbs in the garden.
Zion Aged Care, Nundah
We remain open to visitors 9am-12pm daily, with up to two visitors per resident at a time for a maximum of one hour. To assist with managing our visitor numbers, please contact us on 3266 5911 to book in a visitation time.
Contacting COVID impacted sites
- Please continue to phone the service directly. However, please be aware should our office telephones be overwhelmed with enquiries, we have established a temporary 24/7 overflow contact centre to ensure your calls are always answered. This centre will be able to receive your call and answer most of your general queries. Should you need more personal information on how your loved one is going they will be able to take a message and ensure someone calls you back.
- If required, we may phone nominated contacts to provide a timely update. This may come from a number you do not recognise.
Retirement Living – General update
As independent living services we will not be provide daily updates on resident cases in our retirement villages. However, we would like to advise the following:
- So we can support you please notify the Retirement Village Manager if you receive a positive COVID-19 test result or are isolating as a close contact. We are here to assist.
- If there is a positive case in the village, we will close the common areas and do a deep clean.
- If our Retirement Village or Homecare team visit a village resident that is a close contact or is positive to COVID-19 the staff will be wearing full personal protective equipment.
- I encourage to look after each other. If you know someone in the village who is isolating, please give them a call or pop a message of support in their letterbox.
- If you already have Home Care services with Lutheran Services they can continue – staff will wear full personal protective equipment.
- If you must isolate at home, we are happy to support you to ensure you have things like groceries, meals and medical supplies. Please just call me – even if you do not have Home Care with us. We are here to support you at this time.
- If your village is co-located with an aged care service and that service has a COVID-19 event we will advise you that the retirement village areas shared with aged care and the village will be closed. No entry signage will be displayed at entry points and all shared areas.
Home Care Services
We would like to provide an update on how we are supporting you and keeping you and our staff safe during this time.
- You will receive a phone call from our staff before each visit to confirm you are feeling well and not displaying any COVID-19 symptoms. Please tell your carer if you feel unwell. We can help you make arrangements to be tested.
- If you receive a positive result we will need to know as soon as possible. In this case, we can continue your home care, however our staff will need to wear the appropriate Personal Protective Equipment (PPE) such as masks and gowns.
- Please ask us if you need extra services while isolating, such as shopping or medication management.
- Keeping our staff and clients informed in a timely manner is a priority and our COVID-19 Response Communication Plan has been implemented.
- You will be notified if a staff member that you have been in contact with tests positive. We will provide you with timely updates.
- If you must cancel your appointments with us or if we cancel group activities, we will check in with you regularly by phone to ensure you are doing OK.
- Please feel free to call us between these calls if you need assistance.
- Please remember that even if you test positive for COVID-19 we can continue your services. We will wear extra personal protective equipment.
- For more information, you can ask your support worker or phone your service directly.