COVID-19 Update – 17 January 2022

January 2022

Click the site name or service for today’s update.

Cooinda Aged Care, Gympie

Immanuel Gardens Aged Care, Buderim

Northridge Salem Aged Care, Toowoomba

Orana Aged Care, Kingaroy

Salem Hume Street, Toowoomba

St Andrew’s Aged Care, Tallebudgera

St Paul’s Aged Care, Caboolture

Tabeel Aged Care, Laidley

Trinder Park Aged Care, Woodridge

Wahroonga Aged Care, Biloela

Zion Aged Care, Nundah

 

 

For information on Home Care and Retirement Living, click the links below:

Retirement Living

Home Care


 

Cooinda Aged Care, Gympie

Unfortunately we have had two new cases of COVID-19 at Cooinda overnight – one resident and one staff member. Our total number of positive cases is now 11 residents and 10 staff since 11 January.

Hibiscus remains in lockdown in accordance with Public Health Unit guidance. Our residents are loving receiving your letters and photos – if you would like to send any messages by email, we can print these and pass them along. We will also continue to assist with Facetime calls and virtual visits.

Jacaranda, Clarkson and Davidson remain open to visitors.

 

Immanuel Gardens Aged Care, Buderim

The Public Health Unit has officially lifted the lockdown at Immanuel Gardens.

Visiting hours are now 8am-5pm Monday to Friday and 10am-2pm on weekends. Up to two people can visit at one time for up to one hour in your loved one’s room. Please continue to wear a surgical mask whilst on site and complete the latest entry declarations.

 

Northridge Salem Aged Care, Toowoomba

Good news again today – we have no new cases of COVID-19 among our staff or residents. This means our positive case numbers since 5 January remain at 13 residents and eight staff.

Our Public Health Unit has advised that Possum Place residents can now get about and about from their rooms. However, as we remain in lockdown, we continue to remain closed to visitors for now.

Our residents are keeping busy and connected to friends and family. There have been lots of FaceTime chats and phone calls and visits from the Lifestyle Team today. Your deliveries of flowers, books and chocolates continue to have a huge positive impact on morale.

 

Orana Aged Care, Kingaroy

The Public Health Unit has officially lifted the lockdown at Orana.

We welcome visitors between 10am-3pm daily. Up to two people can visit at one time for up to one hour in your loved one’s room. Please continue to wear a surgical mask whilst on site and complete the latest entry declarations.

 

Salem Hume Street

Good news today – we’ve seen no new cases of COVID-19 in residents or staff.  This means our total number of cases since 11 January stays at five residents and eight staff.

Upon consultation with the Public Health Unit, we’re so pleased to advise that Tulip is re-open to visitors. Tulip visiting hours are 9-11:30am and 1-3pm daily. Up to two people can visit at one time for up to one hour in your loved one’s room or designated areas. Please continue to wear a surgical mask whilst on site and complete the latest entry declarations.

Please call us to make a booking so we can manage visitor numbers and make sure your visit runs smoothly. Thank you for your understanding whilst we work to keep everyone safe.

For Nova residents, we’re pleased to confirm after ongoing discussions with the Public Health Unit that residents will be able to get out and about from their rooms to socialise in their areas from this Wednesday.

In the meantime, our Lifestyle Team had lots of one-on-one visits today, organised calls and our Armchair Adventures revisited The Seekers – our Australians of the Year in 1968! Chaplain Gillian also shared daily messages to keep spirits up.

 

St Andrew’s Aged Care, Tallebudgera

We again have no new cases of COVID-19 among our residents.

Four staff have unfortunately tested positive overnight, bringing our total number of cases to 12 positive staff and one positive resident since 10 January.

We are continuing to assist with virtual visits with loved ones, so please get in contact with the office if we can help set-up a call.

We continue to be guided by the Public Health Unit regarding lockdown and thank you for your continued patience and understanding.

 

St Paul’s Aged Care, Caboolture

The Public Health Unit has officially lifted the lockdown at St Paul’s.

Visiting hours are now 8.30am-4pm Monday to Friday and 8.30am-12.30pm on weekends and Public Holidays. Up to two people can visit at one time for up to one hour in your loved one’s room. Please continue to wear a surgical mask whilst on site and complete the latest entry declarations.

 

Tabeel Aged Care, Laidley

No more residents have tested positive COVID-19. However, two staff members have unfortunately tested positive. This brings our total cases since 27 December to 32 staff and 27 residents.

 

Nursing Home re-opens to visitors

Upon consultation with the Public Health Unit, our Nursing Home will be open to visitors again from Wednesday afternoon (January 19).

Visiting hours will be between 1pm-3pm daily. Please keep visitors to two people at a time, wear a surgical mask and complete the latest entry declarations. Visits will be organised to take place outside in the gardens where possible.

If your loved one lives in a room with other groups, please call 5466 8300 during business hours to make a visitor booking. Unfortunately visits are not possible for residents who remain positive and in isolation.

In the interim, our Nursing Home residents will be happy to be able to come out and about from their rooms from tomorrow and back into the dining room from Wednesday.

Hostel remains open daily

Thanks to the many family and friends who visited the Hostel over the weekend. As a reminder, visiting hours are 9am-12pm daily, please keep visitors to two people at a time, wear a surgical mask and complete the latest entry declarations.

As always, our Lifestyle Team is working hard to keep everyone entertained and engaged with exercise classes, movies (The Horse Whisperer was the film of the day), bingo and art and craft activities.

Trinder Park Aged Care, Woodridge

We have had no new cases of COVID-19 among our residents today. We unfortunately have one new positive staff member, bringing our total cases 32 positive staff and 16 positive residents since 25 December.

Our staff will continue organising family meetings for those residents in locked-down areas who are now out of isolation to enjoy some time with their loved ones.

We are excited to be able to welcome some of our volunteers back to Trinder Park! They will be able to visit to Karri Court, Rosewood and the Hostel to assist with our activities program, including pet therapy and one-on-one visits. The return of our volunteers also means the Resimart is back open.

At this time there have been no changes to the Public Health Unit’s guidance for Trinder Park. Melaleuca, Lilly Pilly and the Nursing Home remain locked down and visitors are permitted to Karri Court, Rosewood and the Hostel between 9am and 12pm daily.

 

Wahroonga Aged Care, Biloela

Fortunately, we have no cases of COVID-19 at this location Wahroonga.  

 

Zion Aged Care, Nundah

We remain open to visitors 9am and 12pm daily, with up to two visitors per resident at a time for a maximum of one hour. To assist with managing our visitor numbers, please contact us on 3266 5911 to book in a visitation time.

 

Contacting COVID impacted sites

  • Please continue to phone the service directly. However, please be aware should our office telephones be overwhelmed with enquiries, we have established a temporary 24/7 overflow contact centre to ensure your calls are always answered. This centre will be able to receive your call and answer most of your general queries. Should you need more personal information on how your loved one is going they will be able to take a message and ensure someone calls you back.
  • If required, we may phone nominated contacts to provide a timely update. This may come from a number you do not recognise.

 


Retirement Living – General update

As independent living services we will not be provide daily updates on resident cases in our retirement villages. However, we would like to advise the following:

  • So we can support you please notify the Retirement Village Manager if you receive a positive COVID-19 test result or are isolating as a close contact. We are here to assist.
  • If there is a positive case in the village, we will close the common areas and do a deep clean.
  • If our Retirement Village or Homecare team visit a village resident that is a close contact or is positive to COVID-19 the staff will be wearing full personal protective equipment.
  • I encourage to look after each other. If you know someone in the village who is isolating, please give them a call or pop a message of support in their letterbox.
  • If you already have Home Care services with Lutheran Services they can continue – staff will wear full personal protective equipment.
  • If you must isolate at home, we are happy to support you to ensure you have things like groceries, meals and medical supplies. Please just call me – even if you do not have Home Care with us. We are here to support you at this time.
  • If your village is co-located with a aged care services and that services has a COVID-19 event we will advise you that the retirement village areas shared with aged care and the village will be closed. No entry signage will be displayed at entry points and all shared areas.

 

Home Care Services

We would like to provide an update on how we are supporting you and keeping you and our staff safe during this time.

 

Infection control

  • You will receive a phone call from our staff before each visit to confirm you are feeling well and not displaying any COVID-19 symptoms. Please tell your carer if you feel unwell. We can help you make arrangements to be tested.
  • If you receive a positive result we will need to know as soon as possible. In this case, we can continue your home care, however our staff will need to wear the appropriate Personal Protective Equipment (PPE) such as masks and gowns.
  • Please ask us if you need extra services while isolating, such as shopping or medication management.

 

Communication

  • Keeping our staff and clients informed in a timely manner is a priority and our COVID-19 Response Communication Plan has been implemented.
  • You will be notified if a staff member that you have been in contact with tests positive. We will provide you with timely updates.

 

Extra supports

  • If you must cancel your appointments with us or if we cancel group activities, we will check in with you regularly by phone to ensure you are doing OK.
  • Please feel free to call us between these calls if you need assistance.
  • Please remember that even if you test positive for COVID-19 we can continue your services. We will wear extra personal protective equipment.
  • For more information, you can ask your support worker or phone your service directly.