COVID-19 Update – 16 January 2022

January 2022

Click the site name or service for today’s update.

Cooinda Aged Care, Gympie

Immanuel Gardens Aged Care, Buderim

Northridge Salem Aged Care, Toowoomba

Orana Aged Care, Kingaroy

Salem Hume Street, Toowoomba

St Andrew’s Aged Care, Tallebudgera

St Paul’s Aged Care, Caboolture

Tabeel Aged Care, Laidley

Trinder Park Aged Care, Woodridge

Wahroonga Aged Care, Biloela

Zion Aged Care, Nundah

 

 

For information on Home Care and Retirement Living, click the links below:

Retirement Living

Home Care


 

Cooinda Aged Care, Gympie

We are pleased to report no residents have tested positive to COVID-19 overnight. However, unfortunately two staff have returned positive results. This brings our total cases since 11 January to nine staff and 10 residents.

While Hibiscus remains in lockdown, our residents’ spirits are high and they’re really enjoying the care packages and gifts from families and friends, and their favourite take-away foods being dropped off! We’ve been assisting with Facetime calls, and have even had some international calls with loved ones.

Jacaranda, Clarkson and Davidson remain open to visitors. If you’re visiting, please remember to wear a surgical mask and complete the usual sign-in declaration when you arrive.

 

Immanuel Gardens Aged Care, Buderim

Vista and the Terrace continue to welcome visitors between 9am and 12pm daily. Up to two people can visit at one time for up to one hour in your loved one’s room. We do need you to wear a surgical mask whilst you are on site. Thanks for your understanding and support as we work to keep everyone safe and healthy.

 

Northridge Salem Aged Care, Toowoomba

It’s pleasing to report we have no new cases of COVID-19 among our staff or residents – great news! This means our positive case numbers since 5 January remain at 13 residents and eight staff.

There is good morale among residents and staff alike. We thank you all for supporting us in this challenging time.

 

Orana Aged Care, Kingaroy

We welcome visitors between 10am and 3pm daily. Up to two people can visit at one time for up to one hour in your loved one’s room. We do need you to wear a surgical mask while you are on site. .

 

Salem Hume Street

We are pleased to report no residents have tested positive to COVID-19 overnight. However, unfortunately six staff members have received positive results from testing we undertook on 13 January. This brings our total number of cases since 11 January to five residents and eight staff.

While we remain in lockdown, our Lifestyle team is providing a range of activities that are keeping residents happy and engaged. In Nova, phone calls and Facetime with loved ones are of course very popular, and residents have also enjoyed watching movies in their rooms.

In Tulip today, residents have enjoyed music sessions and Chapel.

As always, if you would like to speak to your loved one, please call the office if you do not have a direct line and we will assist.

 

St Andrew’s Aged Care, Tallebudgera

Unfortunately an additional two of staff members have tested positive for COVID-19 overnight. In some comforting news, no more residents have tested positive. This brings our total number of positive cases to one resident and eight staff since 10 January.

While we remain in lockdown, our staff have been helping residents to send messages to each other, and our Lifestyle team is keeping residents engaged in their rooms with music sessions, viewings of their favourite documentaries and TV shows, and enabling virtual visits with loved ones.

If you’d like to book in a virtual visit, please just phone or email us.

 

St Paul’s Aged Care, Caboolture

In good news, no staff or residents have tested positive overnight. That means our total number of positive cases remains at eight staff and no residents since 10 January.

The virtual visits are proving popular. If you’d like to book a slot, please phone or email the office to book a time with your loved one.

 

Tabeel Aged Care, Laidley

Again we have no new cases of COVID-19 among our residents. However, one staff member has tested positive. This brings our total cases since 27 December to 30 staff and 27 residents.

Given the great progress we’re seeing in stabilising case numbers, we are working with the local Public Health Unit to potentially re-open the Nursing Home to visitors later this week.

In the meantime, our Lifestyle team is keeping our Nursing Home residents up and moving with one-on-one walks.

Yesterday and today we’ve had many more visitors to the Hostel, which has been wonderful to see, and I know how happy our residents were to see you all! Please remember some restrictions remain in place to protect your loved ones, which includes only two visitors at a time and visits must take place within your loved one’s room. Please also wear a surgical mask and complete the usual entry declarations when you arrive.

 

Trinder Park Aged Care, Woodridge

There appears to be some stabilisation in case numbers and this is really heartening. We had one new case of a staff member testing positive, but no additional resident cases.

Our total number of cases remains at 31 positive staff and 16 positive residents since 25 December.

We continue to work closely with the Public Health Unit and will be guided by their direction.

Just a reminder that Melaleuca, Lilly Pilly and the Nursing Home remain locked down. Visitors are welcome to other areas, with two visitors at a time welcome at Karri Court, Rosewood and the Hostel between 9am and 12pm daily.

 

Wahroonga Aged Care, Biloela

Fortunately, we have no cases of COVID-19 at this location Wahroonga.  

 

Zion Aged Care, Nundah

We remain open to visitors 9am and 12pm daily, with up to two visitors per resident at a time for a maximum of one hour. To assist with managing our visitor numbers, please contact us on 3266 5911 to book in a visitation time.

 

Contacting COVID impacted sites

  • Please continue to phone the service directly. However, please be aware should our office telephones be overwhelmed with enquiries, we have established a temporary 24/7 overflow contact centre to ensure your calls are always answered. This centre will be able to receive your call and answer most of your general queries. Should you need more personal information on how your loved one is going they will be able to take a message and ensure someone calls you back.
  • If required, we may phone nominated contacts to provide a timely update. This may come from a number you do not recognise.

 


Retirement Living – General update

As independent living services we will not be provide daily updates on resident cases in our retirement villages. However, we would like to advise the following:

  • So we can support you please notify the Retirement Village Manager if you receive a positive COVID-19 test result or are isolating as a close contact. We are here to assist.
  • If there is a positive case in the village, we will close the common areas and do a deep clean.
  • If our Retirement Village or Homecare team visit a village resident that is a close contact or is positive to COVID-19 the staff will be wearing full personal protective equipment.
  • I encourage to look after each other. If you know someone in the village who is isolating, please give them a call or pop a message of support in their letterbox.
  • If you already have Home Care services with Lutheran Services they can continue – staff will wear full personal protective equipment.
  • If you must isolate at home, we are happy to support you to ensure you have things like groceries, meals and medical supplies. Please just call me – even if you do not have Home Care with us. We are here to support you at this time.
  • If your village is co-located with a aged care services and that services has a COVID-19 event we will advise you that the retirement village areas shared with aged care and the village will be closed. No entry signage will be displayed at entry points and all shared areas.

 

Home Care Services

We would like to provide an update on how we are supporting you and keeping you and our staff safe during this time.

 

Infection control

  • You will receive a phone call from our staff before each visit to confirm you are feeling well and not displaying any COVID-19 symptoms. Please tell your carer if you feel unwell. We can help you make arrangements to be tested.
  • If you receive a positive result we will need to know as soon as possible. In this case, we can continue your home care, however our staff will need to wear the appropriate Personal Protective Equipment (PPE) such as masks and gowns.
  • Please ask us if you need extra services while isolating, such as shopping or medication management.

 

Communication

  • Keeping our staff and clients informed in a timely manner is a priority and our COVID-19 Response Communication Plan has been implemented.
  • You will be notified if a staff member that you have been in contact with tests positive. We will provide you with timely updates.

 

Extra supports

  • If you must cancel your appointments with us or if we cancel group activities, we will check in with you regularly by phone to ensure you are doing OK.
  • Please feel free to call us between these calls if you need assistance.
  • Please remember that even if you test positive for COVID-19 we can continue your services. We will wear extra personal protective equipment.
  • For more information, you can ask your support worker or phone your service directly.