COVID-19 Update – 14 January 2022

January 2022

Click the site name or service for today’s update.

Cooinda Aged Care, Gympie

Immanuel Gardens Aged Care, Buderim

Northridge Salem Aged Care, Toowoomba

Orana Aged Care, Kingaroy

St Andrew’s Aged Care, Tallebudgera

St Paul’s Aged Care, Caboolture

Salem Hume Street, Toowoomba

Tabeel Aged Care, Laidley

Trinder Park Aged Care, Woodridge

Wahroonga Aged Care, Biloela

Zion Aged Care, Nundah

 

 

For information on Home Care and Retirement Living, click the links below:

Retirement Living

Home Care


 

Cooinda Aged Care in partial lockdown

Unfortunately we have an additional eight residents and three staff members who have tested positive to COVID-19 overnight. This brings our total to nine residents and five staff who have tested positive since 11 January.

Our Outbreak Management Plan is being implemented and we are working closely with the local Public Health Unit and other government agencies to manage the situation. Our number-one priority remains the safety and care of your loved ones.

Hibiscus to remain in lockdown

Hibiscus remains in lockdown for now. We have distributed activity packs to all residents to keep everyone busy and engaged over the weekend.

All Jacaranda rooms re-open to visitors tomorrow (Saturday)

All residents of Jacaranda have received negative test results. This means everyone is welcome back to visit your loved ones in Jacaranda from this Saturday. If you can please wear a surgical mask and complete the usual sign-in process on arrival.

Clarkson and Davidson continues to remain open to visitors.

 

Immanuel Gardens Aged Care, Buderim

We have no new positive cases to report. This means we have had a total of six positive staff cases since 30 December.

Vista and the Terrace continue to welcome visitors between 9am and 12pm daily. Up to two people can visit at one time for up to one hour in your loved one’s room. We do need you to wear a surgical mask whilst you are on site. Thanks for your understanding and support as we work to keep everyone safe and healthy.

 

Northridge Salem Aged Care, Toowoomba

Unfortunately an additional five residents have tested positive to COVID-19. This brings our total to 13 residents and seven staff who have tested positive since 5 January.

Our Outbreak Management Plan is being implemented and we are working closely with the local Public Health Unit and other government agencies. Our number-one priority remains the safety and care of your loved ones.

Residents are continuing to benefit greatly from your Facetime calls, books, flowers and chocolates. Please keep them coming and let us know if we can assist with setting up a call.

 

Orana Aged Care, Kingaroy

Once again, we have no new cases of COVID-19. In total, we have had no resident cases and only one staff case since 7 January.

Orana is now re-open to visitors from tomorrow onwards between 10am and 3pm daily.

Due to high community COVID-19 cases and our strict infection control protocols, please keep visitors to two people at a time, surgical masks need to be worn and the usual entry declarations completed. Visits will also take place within your loved one’s room.

 

St Andrew’s Aged Care, Tallebudgera

Unfortunately another two of our staff members have tested positive to COVID-19. This brings our total number of positive cases to one resident and six staff since 10 January.

St Andrews remains in lockdown, however we have lots of virtual visits organised for today and right across the weekend. Thanks to those families who have already participated – the residents just love seeing their loved ones ‘virtually’ face-to-face. Please phone or email us to make a booking.

 

St Paul’s Aged Care, Caboolture

We have no new cases of COVID-19 in either our residents or staff. Our total number of positive cases is four staff since 4 January.

Our residents are in good spirits, with communal dining occurring again and lounge room activities back underway – albeit whilst maintaining social distancing.

We are still in consultation with the Public Health Unit as to when we may be able to come out of lockdown and hope it will be soon. For the moment though, we remain closed to visitors. Of course we will keep you updated with any developments.

 

Salem Hume Street

We have no new cases of COVID-19 today among our residents or staff. This means our total number of cases since 11 January remains at five residents and one staff member.

We continue to engage our residents in fun activities. In Nova, we held 30-second dance parties in residents’ rooms and distributed activity packs today. In Tulip, our usual Friday activities are underway, including bingo and word games, with music playing over lunch and socially distanced dancing.

As always, if you would like to speak to your loved one, please call the office if you do not have a direct line and we will assist.

 

Tabeel Aged Care, Laidley

Unfortunately we have one new case of COVID-19 among our residents. Our staff positive case number remains the same.

This brings our total to 29 positive staff and 27 positive residents since 27 December.

Our Hostel will be re-open to visitors tomorrow Saturday 15 January. Visiting hours are 9am-12pm.

Due to the high number of community COVID-19 cases and our strict infection control protocols, please keep visitors to two people at a time, surgical masks need to be worn and usual entry declarations completed. Visits will also take place within your loved one’s room.

Hostel residents have been keeping engaged today with a range of lifestyle activities, including exercises, Netflix movies, golf bob and the ever-popular Friday happy hour(s)! Nursing Home residents were also engaged with individual room activities.

 

Trinder Park Aged Care, Woodridge

We have no new cases of COVID-19 in either our residents or staff. We’re also pleased to have now welcomed 20 staff back to work.

Our total number of cases remains at 30 positive staff and 16 positive residents since 25 December.

Melaleuca, Lilly Pilly and the Nursing Home remain locked down. Visitors are welcome to other areas, with two visitors at a time welcome at Karri Court, Rosewood and the Hostel between 9am and 12pm daily.

Wahroonga Aged Care, Biloela

Fortunately, we have no cases of COVID-19 at this location Wahroonga.  

 

Zion Aged Care, Nundah

We have no new COVID-19 cases in our staff or residents since yesterday. Total cases of COVID-19 remain at 12 staff and two residents since 31 December.

It was wonderful to welcome family and friends back to visit Zion today. Our residents enjoyed a celebratory Drumstick ice-cream to mark the occasion!

We remain open to visitors 9am and 12pm daily, with up to two visitors per resident at a time for a maximum of one hour. To assist with managing our visitor numbers, please contact us on 3266 5911 to book in a visitation time.

These visitation requirements remain for now, as we continue to see high community transmission of COVID-19 and in line with our strict infection control procedures. We greatly appreciate your understanding and support as we work to keep everyone safe.

Residents were engaged with today’s lifestyle activities, including word challenges, a concert, board games, exercise, movies (Strictly Ballroom and All in a Night’s Work were on the bill), “train your brain” activities and bocce.

 

Contacting COVID impacted sites

  • Please continue to phone the service directly. However, please be aware should our office telephones be overwhelmed with enquiries, we have established a temporary 24/7 overflow contact centre to ensure your calls are always answered. This centre will be able to receive your call and answer most of your general queries. Should you need more personal information on how your loved one is going they will be able to take a message and ensure someone calls you back.
  • If required, we may phone nominated contacts to provide a timely update. This may come from a number you do not recognise.

 


Retirement Living – General update

  • As independent living services we will not be provide daily updates on resident cases in our retirement villages. However, we would like to advise the following:
  • So we can support you please notify the Retirement Village Manager if you receive a positive COVID-19 test result or are isolating as a close contact. We are here to assist.
  • If there is a positive case in the village, we will close the common areas and do a deep clean.
  • If our Retirement Village or Homecare team visit a village resident that is a close contact or is positive to COVID-19 the staff will be wearing full personal protective equipment.
  • I encourage to look after each other. If you know someone in the village who is isolating, please give them a call or pop a message of support in their letterbox.
  • If you already have Home Care services with Lutheran Services they can continue – staff will wear full personal protective equipment.
  • If you must isolate at home, we are happy to support you to ensure you have things like groceries, meals and medical supplies. Please just call me – even if you do not have Home Care with us. We are here to support you at this time.
  • If your village is co-located with a aged care services and that services has a COVID-19 event we will advise you that the retirement village areas shared with aged care and the village will be closed. No entry signage will be displayed at entry points and all shared areas.

 

Home Care Services

We would like to provide an update on how we are supporting you and keeping you and our staff safe during this time.

 

Infection control

  • You will receive a phone call from our staff before each visit to confirm you are feeling well and not displaying any COVID-19 symptoms. Please tell your carer if you feel unwell. We can help you make arrangements to be tested.
  • If you receive a positive result we will need to know as soon as possible. In this case, we can continue your home care, however our staff will need to wear the appropriate Personal Protective Equipment (PPE) such as masks and gowns.
  • Please ask us if you need extra services while isolating, such as shopping or medication management.

 

Communication

  • Keeping our staff and clients informed in a timely manner is a priority and our COVID-19 Response Communication Plan has been implemented.
  • You will be notified if a staff member that you have been in contact with tests positive. We will provide you with timely updates.

 

Extra supports

  • If you must cancel your appointments with us or if we cancel group activities, we will check in with you regularly by phone to ensure you are doing OK.
  • Please feel free to call us between these calls if you need assistance.
  • Please remember that even if you test positive for COVID-19 we can continue your services. We will wear extra personal protective equipment.
  • For more information, you can ask your support worker or phone your service directly.