COVID-19 Update – 14 February 2022

February 2022

We are pleased to advise that all our aged care services are open to visitors with the exception of St Paul’s Aged Care, Caboolture, and parts of Salem Hume Street in Toowoomba, and Trinder Park Aged Care, Woodridge. 

As part of our transition out of COVID related lockdowns, as a precaution our services have designated visiting times. We hope to move to normal visiting times as soon as possible if all continues to go well.

In compliance with Qld Government Aged Care Direction 12 visitors are required to:

  • wear a surgical mask
  • sign a health declaration prior to entry
  • supply evidence they are fully vaccinated against COVID-19.

Click the site name or service for today’s update and visiting hours.

Cooinda Aged Care, Gympie

Immanuel Gardens Aged Care, Buderim

Northridge Salem Aged Care, Toowoomba

Orana Aged Care, Kingaroy

Salem Hume Street, Toowoomba

St Andrew’s Aged Care, Tallebudgera

St Paul’s Aged Care, Caboolture

Tabeel Aged Care, Laidley

Trinder Park Aged Care, Woodridge

Wahroonga Aged Care, Biloela

Zion Aged Care, Nundah

 

 

For information on Home Care and Retirement Living, click the links below:

Retirement Living

Home Care


 

Cooinda Aged Care, Gympie

We have no new cases of COVID-19 among our residents or staff. This means our total cases since 7 February remain at one resident and two staff members.

Based on this progress, the Public Health Unit has advised that visitors can return to Hibiscus Level 1 again from tomorrow (Tuesday, 15 February). Some visitor requirements are in place for Hibiscus Level 1 to help us stay COVID-safe and maintain the health and safety of your loved ones. If all visitors can please note the following:

  • The usual visiting hours and check-in procedures will apply at front reception.
  • Please plan for up to two visitors at a time per resident.
  • Visits are limited to one hour and must take place in your loved one’s room.

Clarkson, Davidson and Jacaranda also remain open. As always, when visiting Cooinda please sign in when you arrive, practice good hygiene and wear a mask for the duration of your visit. Of course if you are feeling at all unwell, have COVID-19 symptoms, or are a close contact of a known or suspected case, please avoid coming on site.

 

Immanuel Gardens Aged Care, Buderim

All of Immanuel Gardens is open to visitors.

Visiting hours are 8am-5pm Monday to Friday and 10am-2pm on weekends.

As part of our infection control measures, visits are currently limited to two people for one hour at a time. Visits will occur in the resident’s room or designated area. To help us maintain a safe environment and ensure all residents have an opportunity to see their loved ones, please call to make a visitor booking.

 

Northridge Salem Aged Care, Toowoomba

All of Northridge Salem is open to visitors.  

We welcome visitors between 9am-11am and 1pm-3pm daily.  

As part of our infection control measures visits are currently limited to two people for one hour at a time. Visits will occur in the resident’s room or designated area. To help us maintain a safe environment and ensure all residents have an opportunity to see their loved ones, please call to make a visitor booking.  

 

Orana Aged Care, Kingaroy

All of Orana is open to visitors.

We welcome visitors between 10am-3pm daily.  

 

Salem Hume Street

Two of our residents at Salem Hume Street have unfortunately tested positive for COVID-19.

The Public Health Unit (PHU) has advised that Tulip is now in lockdown and closed to visitors until further notice. Tulip residents who have tested negative and are asymptomatic can still socialise with each other if socially distanced.

Nova remains open as per usual visiting requirements. As an added precaution to keep our residents COVID-safe, please enter and sign-in at the South Street entrance, wash your hands on arrival and wear a mask at all times whilst on site.

Our team is prepared and implementing our Outbreak Management Plan. We are being guided by the local PHU and working closely with relevant Government agencies to contain and manage the situation.

 

St Andrews Aged Care, Tallebudgera

All of St Andrews is open to visitors.   

We welcome visitors between visitors between 9am-4pm Monday to Saturday, and 9am-1pm Sunday. 

As part of our infection control measures visits are currently limited to two people for one hour at a time. Visits will occur in the resident’s room or designated area. To help us maintain a safe environment and ensure all residents have an opportunity to see their loved ones, please call to make a visitor booking.  

 

St Paul’s Aged Care, Caboolture

One resident unfortunately tested positive to COVID-19 over the weekend. That brings our total number of cases to 14 residents and four staff since 6 February 2022. 

Acacia, Banksia, Eucalyptus and Grevillea will welcome back visitors again from tomorrow, 15 February. 

 Some visitor requirements are in place to remain COVID-safe and maintain the health and safety of your loved ones. If all visitors can please note the following: 

  • Visiting hours will be 8.30am-3.30pm Monday-Friday and 8.30am-12.30pm weekends and public holidays. 
  • Only two visitors at a time per resident. 
  • Visits to only take place in your loved one’s room. 

 As always, please sign in when you arrive, practice good hygiene and wear a mask for the duration of your visit. If you are at all unwell, please postpone your visit. 

 In line with Public Health Unit guidance, Cassia remains closed to visitors. 

 

Tabeel Aged Care, Laidley

All of Tabeel is open to visitors.   

We welcome visitors between 9am-12pm daily at the Hostel, and 1pm-3pm daily at the Nursing Home.  

As part of our infection control measures visits are currently limited to two people for one hour at a time. Visits will occur in the resident’s room or designated area. To help us maintain a safe environment and ensure all residents have an opportunity to see their loved ones, please call to make a visitor booking.  

 

Trinder Park Aged Care, Woodridge

Two more residents unfortunately tested positive to COVID-19 over the weekend. This brings our total number of cases to 15 residents and two staff members since 4 February. 

Our Karri Court residents are keeping connected and entertained thanks to the Lifestyle Team, who are visiting individuals and conducting one-on-one activities. 

Video and phone calls have also been very popular – particularly on Valentine’s Day today! Our residents love keeping in touch with friends and family and it keep spirits high, so please let us know if you’d like assistance to schedule a call. 

Karri Court is still closed to visitors on the advice of the Public Health Unit.

The rest of Trinder Park is operating as usual, with visitors welcome from 9am-4pm daily.  

Of course keeping our residents safe is our priority, so we ask that you continue to maintain social distancing, wear a mask and wash your hands regularly and thoroughly while at Trinder Park. 

 

Wahroonga Aged Care, Biloela

All of Wahroonga is open to visitors.

Please keep up the use of masks and refrain from visiting if you are feeling unwell. 

Zion Aged Care, Nundah

The Public Health Unit has confirmed that Zion’s COVID-19 outbreak that began on 31 December is now officially lifted. In total, we had 19 staff cases and eight resident cases. 

All areas of Zion are open to visitors. Please phone us on 3266 5911 in advance to book your visit. 

With COVID-19 continuing to circulate in the community, we do need to continue COVID-safe precautions to keep your loved ones safe as we welcome more visitors back to site.  

We greatly appreciate your support with our visiting requirements:  

  • Right across Zion, visits are limited to up to two people per visit for one hour at a time.  
  • Please wear a surgical mask at all times while on site and complete the usual sign-in declaration on arrival.  
  • Bookings are required for all visits. Please phone ahead on 3266 5911 to schedule a time to visit as this will allow us to manage numbers on site and ensure your visit is well organised.  
  • Please go straight to your loved one’s room or sit outside and avoid the common areas. 

 


Retirement Living – General update

As independent living services we will not be providing daily updates on resident cases in our retirement villages. However, we would like to advise the following:  

  • So we can support you please notify the Retirement Village Manager if you receive a positive COVID-19 test result or are isolating as a close contact. We are here to assist.   
  • If there is a positive case in the village, we will close the common areas and do a deep clean. 
  • If our Retirement Village or Home Care team visit a village resident that is a close contact or is positive to COVID-19 the staff will be wearing full personal protective equipment.  
  • I encourage to look after each other. If you know someone in the village who is isolating, please give them a call or pop a message of support in their letterbox.  
  • If you already have Home Care services with Lutheran Services they can continue – staff will wear full personal protective equipment. 
  • If you must isolate at home, we are happy to support you to ensure you have things like groceries, meals and medical supplies. Please just call me – even if you do not have Home Care with us. We are here to support you at this time.  
  • If your village is co-located with an aged care service and that service has a COVID-19 event we will advise you that the retirement village areas shared with aged care and the village will be closed. No entry signage will be displayed at entry points and all shared areas.  

 

Home Care Services

We would like to provide an update on how we are supporting you and keeping you and our staff safe during this time.  

Infection control  

You will receive a phone call from our staff before each visit to confirm you are feeling well and not displaying any COVID-19 symptoms. Please tell your carer if you feel unwell. We can help you make arrangements to be tested.  

If you receive a positive result we will need to know as soon as possible. In this case, we can continue your home care, however our staff will need to wear the appropriate Personal Protective Equipment (PPE) such as masks and gowns.  

Please ask us if you need extra services while isolating, such as shopping or medication management.  

Communication  

Keeping our staff and clients informed in a timely manner is a priority and our COVID-19 Response Communication Plan has been implemented.  

You will be notified if a staff member that you have been in contact with tests positive. We will provide you with timely updates. 

Extra supports  

If you must cancel your appointments with us or if we cancel group activities, we will check in with you regularly by phone to ensure you are doing OK.   

Please feel free to call us between these calls if you need assistance.  

Please remember that even if you test positive for COVID-19 we can continue your services. We will wear extra personal protective equipment.  

For more information, you can ask your support worker or phone your service directly.