COVID-19 Update – 13 January 2022

January 2022

Click the site name or service for today’s update.

Cooinda Aged Care, Gympie

Immanuel Gardens Aged Care, Buderim

Northridge Salem Aged Care, Toowoomba

Orana Aged Care, Kingaroy

St Andrew’s Aged Care, Tallebudgera

St Paul’s Aged Care, Caboolture

Salem Hume Street, Toowoomba

Tabeel Aged Care, Laidley

Trinder Park Aged Care, Woodridge

Wahroonga Aged Care, Biloela

Zion Aged Care, Nundah



For information on Home Care and Retirement Living, click the links below:

Retirement Living

Home Care


Cooinda Aged Care in partial lockdown

Unfortunately, we have had one positive case of COVID-19 confirmed among our residents overnight.

We have no new positive staff members and our total number of cases is now one resident and two staff since 12 January.

An update on visiting – Clarkson and Davidson remain open to visitors, Jacaranda is re-opening to visitors this Saturday and Hibiscus is currently in lockdown.


Immanuel Gardens Aged Care, Buderim

In good news, we have not reported any new positive cases of COVID-19 among our residents today. We have had one more staff member unfortunately test positive today, bringing our total cases to six positive staff since 30 December.

The Vista and the Terrace both remain open to visitors. Up to two people can visit at one time in your loved one’s room between 9am and 12pm with visits limited to one hour.

If you are planning to visit, please remember that you are required to wear a surgical mask and leave it on for the duration of your time onsite. We appreciate your cooperation.


Northridge Salem Aged Care, Toowoomba

Today we unfortunately have one additional staff member test positive to COVID-19. That means a total of seven positive staff and eight positive residents since 5 January.

The majority of our positive residents and staff are doing well and experiencing only mild symptoms. Two residents are still being supported in hospital.

Please do keep dropping off books and flowers – not only do they provide activity and colour but remind our residents that they are missed and in your thoughts and prayers.


Orana Aged Care, Kingaroy

We have no more new cases of COVID-19 among our residents or staff today. In total, we have had no resident cases and a total of two staff cases since 7 January.

Orana remains in lockdown for now and we continue to liaise with the Public Health Unit as to when this may change. We appreciate your cooperation and support and will keep you updated on progress.


St Andrew’s Aged Care, Tallebudgera

Today we unfortunately have two new cases of COVID-19 among our staff members. This brings our total number of positive cases to one resident and four staff since 10 January.

St Andrews remains in lockdown, with residents staying in their rooms and being regularly checked on. Kitchen staff are leaving notes on meal trays to keep in contact – a nice touch that our residents really appreciate.


St Paul’s Aged Care, Caboolture

Once again we have no new cases of COVID-19 in either our residents or staff today. Our total number of positive cases remains at four staff since 4 January.

This result means that if all goes well over the weekend, we may be able to lift lockdown next week. That decision will be made in consultation with the Public Health Unit. For the moment though, we remain closed to visitors. We really appreciate your ongoing understanding and support.


Salem Hume Street

Unfortunately, one of our residents has tested positive to COVID-19 today.

In total, we now have five positive residents and one positive staff member since 11 January. All positive residents are resting and only experiencing mild symptoms so far.

Salem Hume Street remains in lockdown. Nova residents are in their rooms and receiving meals there. Tulip residents are able to continue socialising in their designated living areas and have enjoyed getting back into daily activities. Armchair exercises were on the agenda today!


Tabeel Aged Care, Laidley

Unfortunately we have had one new resident test positive to COVID-19 today.

We have no new cases in our staff and our total is now 29 positive staff and 26 positive residents since 27 December.

Our Lifestyle Team continues to keep residents connected and engaged, with many Facetime calls organised today for our Nursing Home residents. It was a lovely day and residents also enjoyed one-on-one walks outside to enjoy some fresh air and sunshine!


Trinder Park Aged Care, Woodridge

Unfortunately we have had one resident test positive to COVID-19 today. We have no new cases among our staff. In total, our total number of cases is now 30 positive staff and 16 positive residents since 25 December.

Around 20 staff members have now been cleared to return to work and our residents are glad to see more familiar faces back on board.

We are continuing to support our residents who are in locked down areas with one-on-one activities with the Lifestyle Team and pastoral care from Chaplain Mark. Residents not in locked down areas have enjoyed an outdoor concert, church service with Chaplain Mark and tea and scones.

Melaleuca, Lilly Pilly and the Nursing Home remain locked down. Visitors are welcome to other areas, with two visitors at a time welcome at Karri Court, Rosewood and the Hostel between 9am and 12pm daily.

Wahroonga Aged Care, Biloela

Fortunately, we have no cases of COVID-19 at this location Wahroonga.  


Zion Aged Care, Nundah

We have unfortunately recorded one new positive case in a staff member today. Total cases of COVID-19 are now 12 staff and two residents since 31 December.

In consultation with the Public Health Unit, we have confirmed we will be able to welcome visitors back to Zion starting tomorrow, Friday 14 January, which is great news.

Visiting hours will be between 9am and 12pm daily, with no more than two visitors per resident at a time for a maximum of one hour. To assist with managing our visitor numbers, please contact us on 3266 5911 to book in a visitation time.


Contacting COVID impacted sites

  • Please continue to phone the service directly. However, please be aware should our office telephones be overwhelmed with enquiries, we have established a temporary 24/7 overflow contact centre to ensure your calls are always answered. This centre will be able to receive your call and answer most of your general queries. Should you need more personal information on how your loved one is going they will be able to take a message and ensure someone calls you back.
  • If required, we may phone nominated contacts to provide a timely update. This may come from a number you do not recognise.


Retirement Living – General update

  • As independent living services we will not be provide daily updates on resident cases in our retirement villages. However, we would like to advise the following:
  • So we can support you please notify the Retirement Village Manager if you receive a positive COVID-19 test result or are isolating as a close contact. We are here to assist.
  • If there is a positive case in the village, we will close the common areas and do a deep clean.
  • If our Retirement Village or Homecare team visit a village resident that is a close contact or is positive to COVID-19 the staff will be wearing full personal protective equipment.
  • I encourage to look after each other. If you know someone in the village who is isolating, please give them a call or pop a message of support in their letterbox.
  • If you already have Home Care services with Lutheran Services they can continue – staff will wear full personal protective equipment.
  • If you must isolate at home, we are happy to support you to ensure you have things like groceries, meals and medical supplies. Please just call me – even if you do not have Home Care with us. We are here to support you at this time.
  • If your village is co-located with a aged care services and that services has a COVID-19 event we will advise you that the retirement village areas shared with aged care and the village will be closed. No entry signage will be displayed at entry points and all shared areas.


Home Care Services

We would like to provide an update on how we are supporting you and keeping you and our staff safe during this time.


Infection control

  • You will receive a phone call from our staff before each visit to confirm you are feeling well and not displaying any COVID-19 symptoms. Please tell your carer if you feel unwell. We can help you make arrangements to be tested.
  • If you receive a positive result we will need to know as soon as possible. In this case, we can continue your home care, however our staff will need to wear the appropriate Personal Protective Equipment (PPE) such as masks and gowns.
  • Please ask us if you need extra services while isolating, such as shopping or medication management.



  • Keeping our staff and clients informed in a timely manner is a priority and our COVID-19 Response Communication Plan has been implemented.
  • You will be notified if a staff member that you have been in contact with tests positive. We will provide you with timely updates.


Extra supports

  • If you must cancel your appointments with us or if we cancel group activities, we will check in with you regularly by phone to ensure you are doing OK.
  • Please feel free to call us between these calls if you need assistance.
  • Please remember that even if you test positive for COVID-19 we can continue your services. We will wear extra personal protective equipment.
  • For more information, you can ask your support worker or phone your service directly.