It’s the little extras that make a big difference.

Additional Services are any aged care services provided to residents that go above and beyond what is government funded. This includes the ‘little extras’ such as flat-screen TVs, hot breakfasts, chef-prepared meals, happy hour, regular bus trips, family video conferencing and streamable Wi-Fi.

We want our residents to have added benefits and choice that contribute to wellbeing, including the ‘little extras’ that make a big difference to every day. Our Make My Day Additional Services package provides access to a range of services that go above and beyond the base level of accommodation, meals and care.

Our Make My Day package includes entertainment and technology, wellbeing and social activities, personal equipment and services, room extras, and a range of upgraded food and dining offerings. Please refer the Make My Day Additional Services brochure for your selected site for a full list of services.

To note, Additional Services include either something we provide above the government funded services required by law OR an upgraded version of the basic level required.

Additional Services vary between each Lutheran Services aged care site, based on resident preferences and what we’re able to offer.

Please refer the Make My Day Additional Services brochure for your selected site for daily fees.

As part of offering Additional Services, it’s important we can show the benefits for each individual resident.

We regularly review a resident’s ability to make use of and derive benefit from Additional Services through our Resident Review of Capacity to Benefit process.

Additional Services fees are paid fortnightly in advance, based on a daily fee rate. There is also an option for families to pay these fees as an ongoing ‘gift’.